PHLPost achieves zero backlog in letter, parcel deliveries

Postmaster General Norman “Mr. Postman” Fulgencio. (Photo courtesy of PHLPOST)

PASIG CITY, May 23 (PIA) -- Say goodbye to delays in parcel delivery as the Philippine Postal Corporation (PHLPost) achieved zero backlog of undelivered letter and parcels in Metro Manila, Bulacan, Rizal, Cavite, Palawan and Batanes. 

Postmaster General Norman “Mr. Postman” Fulgencio said that as of May 17, the Area 3 Post Offices transported a total of 214,730 pieces of undelivered parcels to improve the delivery of public services.

Fulgencio also said that same number of people were prevented from going to the post office for their safety especially during this pandemic. Previously, the addressee or recipient has to receive a Notification Card before a parcel can be picked up at the post office.

But this time, our clients can now expect safe and convenient door to door delivery of their parcels minus the Notification Cards,” Fulgencio said.

He also thanked the letter carriers, postal employees, managers and Director Gilbert “Bong” Javier of Postal Area 3, under the leadership of APMGs Joel Zamudio, Maura Baghari-Regis and Maximo Sta. Maria III for achieving this breakthrough in 53 days.  “We cannot resolve this age-old problem without their support and cooperation.

Meanwhile, Postmaster General Fulgencio is expected to release the compliance of the “zero backlog” project in all postal areas and regions in the country.

Our heartfelt gratitude for the public’s kind understanding and patience. The postal service is far from being perfect, but we are continuously improving. Again, our apologies,” explained the Postmaster General. (PHLPOST/PIA-NCR)  

Source: Philippines Information Agency (

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