DTI NCRO offers free webinar on service quality for MSMEs

PASIG CITY, Mar. 2 (PIA) -- The Department of Trade and Industry National Capital Region (DTI NCRO) is inviting micro, small and medium enterprises (MSMEs) business entrepreneurs to a free webinar on service quality this month.

In partnership with the National Wages and Productivity Commission (NWPC), a free webinar on service quality will be held on March 10, 2021, from 8:30 a.m. to 12:00 p.m.

The training is open to participants engaged in business.

At the end of the webinar, the participants are expected to:

(1) explain the concept of service quality;

(2) understand how the pandemic changed the customers’ behaviors; and

(3) learn ways on how to build a pandemic-proof customer relations.

The NWPC will provide lectures on how to ensure good business through good customer relations.

To register, visit https://docs.google.com/forms/d/e/1FAIpQLSd5aFtYz9Q6wg_h52nDLNumNj8KbGogV6VOiQ7DENsOm2Ge0A/viewform?fbclid=IwAR2tpn0q1aGAhjZFVVMC-RndBxQLy-KtgFLw01MCZz_MGV2gMpiKSzSUYhw

Details will be sent to registered participants before the training schedule. (PIA NCR)

Source: Philippines Information Agency (pia.gov.ph)

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